Cahaya Firm
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Client satisfaction

Client Experiences

What clients say about working with Cahaya Firm

Authentic feedback from employers and employees we have assisted with employment law matters across Malaysia.

Return to Homepage

850+

Clients Advised

4.8/5

Average Satisfaction

94%

Matters Resolved

12+

Years of Practice

Client Testimonials

SR

Siti Rahimah bt Othman

HR Manager · Petaling Jaya

We engaged Cahaya Firm to review our employee handbook and leave policy after the 2023 Employment Act amendments. The gap analysis was thorough, and the revised documentation was clear and ready to implement. What I appreciated most was that the team explained the regulatory changes in plain terms — not just the document output. The turnaround was faster than expected and the fee was exactly as quoted.

February 2026 · HR Compliance

LW

Lee Wei Kiat

Operations Director · Shah Alam

We faced an unfair dismissal claim at the Industrial Court and were unsure how to proceed. The team at Cahaya Firm assessed our position honestly — they told us where we had vulnerabilities, which I found refreshing. Their preparation for the conciliation was thorough, and we reached a settlement we considered fair. The experience gave us a much better understanding of where our HR procedures needed strengthening.

January 2026 · Industrial Relations

NA

Nur Azrina Hanim

Senior Engineer · Kuala Lumpur

I approached Cahaya Firm when I was offered a new employment contract with a non-compete clause I was concerned about. The review was clear — the lawyer explained which elements were standard, which were unusually broad, and what I might reasonably request to change. I went back to my employer with specific, informed feedback. It was money well spent and removed a significant amount of uncertainty from what was already a stressful transition.

December 2025 · Contract Review

RK

Rajendran a/l Krishnamurthy

Factory Manager · Selangor

Our company was going through a retrenchment exercise and we needed guidance on the correct procedure under Malaysian law. Cahaya Firm walked us through each step — the notification requirements, the VSS calculations, the communication timeline — and helped us draft the letters and internal documentation. We avoided what could have been a costly series of claims by following a properly structured process. I would not attempt this kind of exercise without proper advisory again.

January 2026 · Industrial Relations

CY

Choong Yit Fong

Founder & CEO · Kuala Lumpur

We are a small technology company that had been using a generic employment contract template for several years. Cahaya Firm reviewed it against our current team structure and the current Employment Act. There were a number of clauses that were either out of date or unenforceable as written. The revised contract gave us a much cleaner foundation. The process took about a week, which worked well for us.

February 2026 · Contract Drafting

FH

Faridah binti Hamzah

Executive · Kuala Lumpur

I was dealing with what I believed was constructive dismissal — a very difficult and personal situation. Cahaya Firm took the time to explain my options honestly, including situations where pursuing a claim might not lead to a favourable outcome. That kind of straightforward counsel helped me make an informed decision rather than acting on emotion. I eventually reached a negotiated settlement and found the whole process, though difficult, professionally handled.

December 2025 · Industrial Relations

Case Highlights

A selection of situations where Cahaya Firm's involvement produced a meaningful difference for the client.

Case Study 01

SME Compliance Overhaul

SITUATION

A retail business with 60 employees had not updated its employment documentation since 2018. Following the 2023 Employment Act amendments, several of its standard terms were inconsistent with current law.

APPROACH

Cahaya Firm conducted a full gap analysis of existing contracts, the employee handbook, and disciplinary procedures. A prioritised list of revisions was agreed with the HR team and a new documentation suite was prepared.

OUTCOME

Full documentation set updated within six weeks. The business subsequently used the new handbook as the basis for a staff communication exercise on the amended statutory entitlements.

Case Study 02

Industrial Court Conciliation

SITUATION

A manufacturing company received an unfair dismissal claim from a former employee following a performance-based termination. The company had documentation but procedural gaps in how the process had been conducted.

APPROACH

Cahaya Firm assessed the strength of the company's position, identified the procedural vulnerabilities, and prepared a conciliation strategy that acknowledged them while presenting the substantive justification for the termination.

OUTCOME

Settled at the DIR conciliation stage. The settlement figure was materially below what an Industrial Court award might have involved had the procedural gaps not been addressed early in the process.

Case Study 03

Executive Contract Restructure

SITUATION

A technology company was bringing on a senior executive and needed a service agreement that clearly reflected performance-based remuneration, IP ownership, and a reasonable post-employment restriction clause.

APPROACH

Cahaya Firm drafted a service agreement that addressed the client's commercial objectives while ensuring the non-compete provisions were reasonable enough to be enforceable under Malaysian law.

OUTCOME

Agreement executed within two weeks. Both parties were satisfied with the clarity of terms, and the employer was confident the IP and restriction provisions were legally sound.

Get in Touch

Contact Cahaya Firm

ADDRESS

Unit 5-02, Menara KEN TTDI
No. 37 Jalan Burhanuddin Helmi
60000 Kuala Lumpur, Malaysia

HOURS

Mon–Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 1:00 PM

Certifications & Professional Memberships

Malaysian Bar

All practising lawyers hold valid practising certificates issued by the Malaysian Bar.

Industrial Court, Malaysia

Direct panel experience across Kuala Lumpur and Selangor jurisdictions.

Continuing Professional Development

All practitioners complete annual CPD requirements. Employment law updates tracked continuously.

Employment Law Advisory Recognition

Recognised by Malaysian Legal Industry Review, 2023, for Employment Law Advisory Excellence.

Ready to speak with us?

Contact Cahaya Firm today to discuss your employment law matter. We respond to all enquiries within one business day.

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